Frequently Asked Questions
Find answers to common questions about SIM cards, eSIMs, and staying connected in Japan
Find answers to common questions about SIM cards, eSIMs, and staying connected in Japan
Find answers to common questions about SIM cards, eSIMs, and staying connected in Japan
Travel SIMs are designed for short-term visitors and usually include data-only plans with no contract. Resident SIMs require paperwork, ID verification, and a long-term contract, which is better for people living in Japan.
For travel SIMs, you usually don’t need any ID—just purchase and insert the card. Resident SIMs, however, require a residence card and sometimes additional documents.
Yes, you can order online before your trip. Many providers offer airport pickup, hotel delivery, or international shipping so your SIM is ready when you land.
Your phone must be unlocked to use a Japan SIM card. Most recent iPhones and Android devices are compatible, but it’s best to check your phone’s bands against the carrier’s network.
Most travel SIMs use major networks like NTT Docomo, SoftBank, or au, which cover almost all of Japan—including cities, countryside, and even train routes.
Yes, most SIM cards allow tethering, but it depends on your phone and the provider. Always check the SIM description to confirm.
Most travel SIMs are data-only. Some providers offer add-ons for VoIP calling or SMS, but if you need regular calls and texts, consider a pocket Wi-Fi or an eSIM with voice.
Activation is usually instant. In some cases, it may take 5–10 minutes for the SIM to connect to the network.
Some SIMs allow top-ups online, while others require you to purchase a new SIM. It depends on the provider, so always check before buying.
You can usually choose from several options: airport pickup upon arrival, delivery to your hotel/Airbnb, or even ordering from convenience stores in Japan.